🛡️ Privacy Policy — Samanzilla

Last Updated: [06/11/2025]

This Privacy Policy describes how Samanzilla (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from samanzilla.com (the “Site”).

1. Information We Collect

a) Device Information

When you visit our Site, we automatically collect details such as:

• Your web browser type, IP address, time zone, and cookies installed on your device.

• The pages or products you view, referring websites or search terms, and how you interact with the Site.

We collect this information through:

• Cookies – data files stored on your device. You can disable cookies through your browser settings.

• Log Files – track actions on the Site and collect IP address, browser type, and time stamps.

• Web Beacons / Pixels – used to measure how you browse the Site or interact with ads.

b) Order Information

When you make or attempt to make a purchase, we collect:

• Name, billing address, shipping address, email, and phone number.

• Payment details (processed securely by third-party gateways — we do not store full card data).

c) Combined Personal Information

When we talk about “Personal Information” in this Policy, it includes both Device Information and Order Information.

2. How We Use Your Personal Information

We use your personal data to:

• Process, confirm, and ship your orders.

• Communicate order updates and provide customer support.

• Detect and prevent fraud or unauthorized transactions.

• Improve our website performance, layout, and product listings.

• Provide relevant promotions and advertising (only with your consent).

3. Sharing Your Information

We share necessary data only with trusted service providers for:

• Order fulfillment and shipping (logistics and courier partners).

• Payment processing (Razorpay, PayU, Paytm, etc.).

• Analytics and marketing (Google Analytics, Meta Ads, etc.).

Example: Shopify powers our e-commerce platform. You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy

We may also share information to comply with laws, respond to legal requests, or prevent fraud.

4. Behavioural Advertising & Cookies

We may use your browsing data to show relevant ads. You can control or opt out of this through:

• Google Ads Settings

• Facebook Ad Preferences

• Digital Advertising Alliance Opt-Out Portal

You can disable cookies via your browser settings at any time.

5. Your Rights (Under Indian Law)

You can:

• Request access to your stored personal data.

• Request correction or deletion of your data (unless legally required to retain).

• Withdraw consent for marketing communication at any time.

To exercise these rights, contact us at privacy@samanzilla.com

6. Data Retention

We retain your data as long as necessary to:

• Complete your order and provide support, or

• Comply with tax and accounting obligations.

Once no longer needed, data is securely deleted or anonymized.

7. Security

We use SSL encryption and secure servers to protect personal data. However, no online system is 100% risk-free. We urge users to protect their login credentials.

8. Changes to This Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.

9. Contact Us

📧 Email: support@samanzilla.com
🏠 Address: [4-147, secunderabad]
🕓 Working Hours: 10 AM – 7 PM (Monday to Saturday)

If you have a privacy concern or complaint, contact our Grievance Officer via the same email — we will respond within 15 working days as per Indian law.